The app isn't displaying live scores data
If you experience connectivity issues and the app isn't showing any matches (an eventless date), read the following article.
Check if the website is working
Head to www.sofascore.com and see if you get some kind of warning message there
Turn off parental control on your ISP
Turn off parental control on your network ISP, or whitelist www.sofascore.com. Our page is sometimes falsely flagged as betting content.
Change to private/alternative DNS servers
To bypass ISP blocks, you can change your preferred DNS servers to Cloudflare's 1.1.1.1 or Google's 8.8.8.8 (either on the device itself, or even better, home networking device/router).
You can also install the Cloudflare app, 1.1.1.1, on your Android or iOS device and check if access to Sofascore is restored: https://one.one.one.one/.
List of countries where ISP's block access to Sofascore
ISP's are blocking access to Sofascore servers in following countries:
- Colombia
- Indonesia
- Iran
- Iraq
- Portugal
- Russia
- Turkey
- Vietnam
In order for app to work properly, follow these steps:
- Android: Ensure you use a SIM card from the country you are in.
- iOS: Set your location in Settings > Language and Region > Region to the country you are in.
If you are using a SIM card from another country while roaming in one of these countries, the app may not work properly. In this case, try using Cloudflare 1.1.1.1 or, for iOS, change your device's region to the country you are in. There is option to use VPN as well, but some are not supported.
Turn off VPN connection
Some VPN services aren't supported due to potential exploits originating from their IP addresses, or because they may strip essential parts of the traffic or requests needed for proper functionality.